1. Pricing information:
All prices at the checkout include VAT at the standard UK rate (if applicable). Delivery charges will be displayed at the checkout as well.
We use PayPal as our payment service.
3. Delivery of goods:
We will endeavour to deliver your order to you within 14 working days, providing the goods are in stock. If we are not able to meet this deadline, we will contact you within 14 days of receipt of your order to arrange an alternative delivery date. If we are unable to deliver your order within a 30 period we will notify you in writing usually via email. If we are not able to deliver your order in 30 working days, we will cancel and refund your order.
4. Customer feedback and enquiries:
If you have any feedback, enquiries or comments then please let us know via firstname.lastname@example.org e-mail address.
5. Goods damaged in transit:
If you receive an item that has been damaged in transit please notify us within a reasonable time period. Our couriers allow us up to 48 hours from the time of delivery to report transit damage. If goods have been damaged in transit we will make arrangements to replace the goods once the courier has acknowledged the claim for transit damage. We also request that you keep the goods and any packaging in case the courier needs to inspect the delivery as part of the transit insurance claim.
6. Returns under warranty:
Products carry a manufacturers warranty. If an item develops a warranty fault within the warranty period we will be happy to repair or replaced the item, however, you will be responsible for any return costs incurred. A replacement item will be sent out at our cost once the fault has been verified and confirmed and the warranty claim acknowledge by the manufacturer. Please note that this process can sometimes take several days. Your legal rights are not affected.
7. Product information and product images:
Although we endeavour to provide you with the latest product information and to ensure that product images are identical to the items supplied, we cannot always guarantee that this will be the case. Product colours and styles can differ slightly from the published images.
8. Confidentiality of personal details:
Personal details are held confidentially. Please note that we never divulge personal details to any third party and any information supplied is used solely for the purpose of processing your order or sending you regular email bulletins (If requested).
9. We reserve the right to cancel order when we are not able to deliver your order in 30 days period as well when you order a product which was added by mistake or with wrong information like desciprion, specification or price. We will inform you as soon as possible about that and we will refund your order.
10. Suitability of products:
It is your responsibility to ensure that the item that you have ordered is suitable for your car based on the information that we have published on our website. If you are in any doubt as to the suitability of any product for your vehicle then please contact us for further advice before ordering. All application information is supplied by the product manufacturers and all dates used in product descriptions are dates of vehicle manufacture, they are not vehicle registration dates. If you are in doubt please ask.